Reducing risk in the optimization of business processes through crowdsourcing
Abstract
An original approach is described that can be used in the analysis and assessment of the applicability of the concept of crowdsourcing during the optimization of business processes in organizations. The approach is based on the application of standardized techniques in conceptual modeling used in computer science and on the business process modeling used in management science. The main objective is to reduce the specific risks associated with the lack of a universally accepted universal definition and classification of the different variants of the phenomenon of crowdsourcing. The main elements of the approach and the theoretical foundations on which it is based are presented, and three examples are given in order to illustrate its application.
Keywords
JEL Classification
References
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